I'd still like more information about what "denied help" meant. Ok, so she was advised against going to a residential facility. (And that's all it was - no matter what she claims, there's no way anyone would have physically stopped her from doing it.) What had she done by way of seeking help up until that point, and what other options did she consider? Did she arrange for someone to visit her at her home on a daily basis? She easily could have. Did she consider non-residential outside treatment? She said nothing about being prevented from doing that. If she'd done all that and felt it wasn't working, then maybe it would be reasonable to get upset when denied the next step up. But she didn't even hint at any of that. From what she's said, it appears she wasn't interested in anything other than inpatient treatment, and wasn't willing to try other options either before or after making that request.