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  #101  
Old 02-11-2006, 02:18 PM
Heir Apparent
 
Join Date: Jan 2003
Location: , Canada
Posts: 3,220
Quote:
Originally Posted by Elspeth
Well, according to the vbulletin troubleshooting board, a lot of boards are having a problem with custom avatars; the vbulletin people are more or less saying that it must be the boards' problems, as far as I can see. There are some instructions to try and get round it, but I think Andy's the only one who can implement them, so I'll give him a shout. See if that helps at all, although judging from the vbulletin board, it may not.
In the meantime, we are also working on updating our avatar galleries, so that there is a better selection at least if some members can't have a custom avatar.
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  #102  
Old 02-11-2006, 10:34 PM
Warren's Avatar
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Join Date: Jan 2005
Location: Sydney, Australia
Posts: 15,281
Quote:
Originally Posted by BeatrixFan
Imageshack. I'll try uploading it but it's definately showing for me.
Sam have you tried the custom avatar process with the image uploaded directly from your PC? It seems to me that uploading an avatar image from a hosting site introduces another level of complexity. The image code and hosting site internal location code work well enough to get the image onto the Control Panel, but then can't transfer this data into each of your posts to reproduce the avatar.

The logic is that when uploaded from your PC the image itself is uploaded onto the TRF server; uploading from a hosting site is not uploading the image but an address code to locate the image. When the TRF software attempts to link your posts to your avatar file, instead of a picture it finds lines of code which cannot be displayed in an image format.

I don't know if this is an answer to the custom avatar problem, but I was surprised that you are using a hosting site as the image source and not your PC.
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  #103  
Old 02-12-2006, 12:49 PM
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Join Date: Jul 2005
Location: London, United Kingdom
Posts: 6,843
Tried and failed Warren. I just can't seem to crack this one.
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  #104  
Old 02-12-2006, 01:50 PM
marilla's Avatar
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Join Date: Aug 2005
Location: Lodz, Poland
Posts: 164
Why Can't I load animated gif avatar. It is only 11 kB. Some members have animated avatars.
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  #105  
Old 02-12-2006, 04:29 PM
Mathilde1286's Avatar
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Join Date: Mar 2005
Location: -, United States
Posts: 607
What does the "file type" need to be...maybe that's my problem.

I've tried to use an avatar from the galleries, but that doesn't work.

Right now, I uploaded one from my computer, it goes through and I can see it on my control panel, but not on threads.

I'll try uploading the pic using imageshack.....
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  #106  
Old 02-12-2006, 06:09 PM
Gentry
 
Join Date: May 2005
Location: Wonderful City, Brazil
Posts: 99
Quote:
Originally Posted by Elspeth
Well, there's no sign of avatars in your profiles (I checked both Meredith and BeatrixFan) in the Admin control panel, so obviously something isn't working.

Where are you hosting the avatar images?
Hi Elspeth,

My avatar is uploaded to the forums and even has an address, look: http://www.theroyalforums.com/attach...tar5864_12.gif
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  #107  
Old 02-12-2006, 09:07 PM
Imperial Majesty
 
Join Date: Jan 2004
Location: ***, United States
Posts: 16,897
I'm getting an error message with that link, followed by a redirect to the forum main page. Is it working for you?
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  #108  
Old 02-12-2006, 09:10 PM
Imperial Majesty
 
Join Date: Jan 2004
Location: ***, United States
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Mathilde, I thought your avatar from the gallery showed up once I switched it from the profile picture field to the avatar field in your profile; at least that's what you said after I did it, and I remember seeing the avatar for a while at least.
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  #109  
Old 02-12-2006, 09:12 PM
Imperial Majesty
 
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Location: ***, United States
Posts: 16,897
OK, Mathilde, I've reinstated the gallery avatar that you had last time we tried this. I can see it on the thread. Can you see it also?
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  #110  
Old 02-13-2006, 09:56 PM
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Join Date: Mar 2005
Location: -, United States
Posts: 607
Yes, I can see the picture. Thank you, Elspeth. However, I was attempting to upload a few photos from my computer. Here are the photos I am trying to upload:

http://img421.imageshack.us/img421/4...ed2copy9tb.jpg

-And-



I have the latter one saved as my current avatar. It shows up on my user control panel, but not on the threads...
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  #111  
Old 02-14-2006, 06:47 AM
kelly1972's Avatar
Aristocracy
 
Join Date: Aug 2005
Location: St. Catharines, Canada
Posts: 247
Hello out there. I am one of the poor people who can't have a custom avatar at all either. I have tried everything. It shows up in my user cp but.... not in any of my posts. I have tried everything under the sun and took the advice from Warren on a different way to upload still nothing. I see everyone for the most part as the avatar they want but.... not me. I would be nice as if someone could update the gallery avatar for the BRF as the Peter Phillips is missing from the rest of his family. He is the only one who doesn't have one in the gallery. Thanks in advance to all the administrators working on the problems I hope they are fixed soon.

Kelly 1972
PS My custom avatar is still showing in my user cp if anyone can fix it from your end if you have pity on me. LOL. Thank you
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  #112  
Old 02-20-2006, 02:40 PM
Juanita's Avatar
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Join Date: Jun 2005
Location: ..., Portugal
Posts: 1,762
I have a problem!
I can see my avatar (in that part Edit Avatar, Your Current Avatar) but in my posts i can't see it!! :(
Can someone help me, please?

I will post the avatar...
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  #113  
Old 02-20-2006, 02:46 PM
Heir Apparent
 
Join Date: Jan 2003
Location: , Canada
Posts: 3,220
Juanita,

As you can see, many members are having the same problem as you. And as has been explained, it is a glitch in the software that allows some members to upload personal avatars without a problem and others are not able to.

As we've updated the Avatar Galleries now, please just select an avatar from there: http://www.theroyalforums.com/forums...?do=editavatar.
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  #114  
Old 02-20-2006, 03:00 PM
Juanita's Avatar
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Location: ..., Portugal
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Thank you, Alexandria! :)
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  #115  
Old 03-01-2006, 07:23 PM
Maxie's Avatar
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Join Date: Aug 2005
Location: The great city of N., Netherlands
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This is quite a mystery actually! For months I have been able to upload tuns of custom avatars and at the moment it's just not working anymore (as in showing up at the upload page, but not in my profile or posts). I think this is my punishment for changing my avatar every two days. :p I just became too selfconfident, I guess.

Oh well, there are some pretty cool avatars in the gallery too, so I'll use them for the time being. :)
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  #116  
Old 03-13-2006, 07:39 PM
Gentry
 
Join Date: May 2005
Location: Wonderful City, Brazil
Posts: 99
I hate to sound like a broken record (and I'm pretty sure that you have plenty of work at your hands as it is), but I still can't upload a custom avatar.

Do you have any prospect of fixing this?

thanks again
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  #117  
Old 03-13-2006, 08:05 PM
ysbel's Avatar
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Location: New York, United States
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Are you getting an error message or is it just not working?
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  #118  
Old 03-13-2006, 08:39 PM
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Join Date: Jun 2004
Location: Rio de Janeiro, Brazil
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Quote:
Originally Posted by Meredith
I hate to sound like a broken record (and I'm pretty sure that you have plenty of work at your hands as it is), but I still can't upload a custom avatar.

Do you have any prospect of fixing this?

thanks again
I know how you guys feel, since I also can't upload a custom avatar (slaps her forehead for trying to change the old one).

All I can assure right now is that Andy and the team are making everything to fix this problem so everyone can have their desired avatars. Please, just a little more patience!
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  #119  
Old 03-13-2006, 08:45 PM
Gentry
 
Join Date: May 2005
Location: Wonderful City, Brazil
Posts: 99
Quote:
Originally Posted by ysbel
Are you getting an error message or is it just not working?
No ysbel, there's no error message, the avatar appears in my CP but doesn't appear in my posts, just like Maxie's.

Quote:
Originally Posted by Anna_R
I know how you guys feel, since I also can't upload a custom avatar (slaps her forehead for trying to change the old one).

All I can assure right now is that Andy and the team are making everything to fix this problem so everyone can have their desired avatars. Please, just a little more patience!
Thank you Anna! I'll rotate through the new avatar gallery then.
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  #120  
Old 03-14-2006, 12:25 PM
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Join Date: Feb 2006
Location: Edinburgh, United Kingdom
Posts: 10
same here, but it seems that this will be sorted so I am not really concerned
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